FAQs

We create your medication to suit your needs

Do I need to put the owner's name and address and the horse's name?

No, we only need the vets’ name and address

I want to place an order

Please fill in the online order form

Is there a maximum amount I can order?

In the legislation concerning unlicensed medicines, you are not allowed to keep more than 5 kg of any particular medicine on the premises

I am interested in a product that isn't listed

Please contact Richard Coppack MRCVS on 077203490701 or e-mail evcpharmacy@hotmail.com

I need some technical information about a product

Please contact Richard Coppack MRCVS on 077203490701 or e-mail evcpharmacy@hotmail.com

I have a query about billing

We normally bill the practice within a week after the order has gone out. For any queries, please contact Angela Lacey on 07799511192 or e-mail evcpharmacy@hotmail.com

I have a complaint or adverse reaction

Please contact Richard Coppack MRCVS on 07720349701 or e-mail evcpharmacy@hotmail.com

I am a locum vet at a practice, can I still order ?

Yes, each order is sent to a named veterinary surgeon. Please request that your name and e-mail address is registered with us by the practice you are working at.